Shipping & Delivery
At Swasthiva Ayurveda, we strive to deliver your orders quickly, safely, and efficiently.
1. Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Estimated delivery time is 3–7 business days depending on your location.
- Remote or rural areas may take slightly longer.
3. Shipping Charges
- We offer free shipping on prepaid orders (if applicable).
- A small fee may be charged for Cash on Delivery (COD) orders.
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.
- You can use this link to track your delivery status in real time.
5. Delivery Partners
- We work with trusted courier partners to ensure safe delivery of your order.
- However, we are not responsible for delays caused by courier services or unforeseen circumstances.
6. Incorrect Address or Failed Delivery
- Customers must provide accurate shipping details.
- If delivery fails due to incorrect address or unavailability, re-delivery may be attempted or additional charges may apply.
7. Cash on Delivery (COD) Orders
- Please ensure availability at the time of delivery for COD orders.
- Repeated refusal of COD orders may lead to restriction of COD services.
8. Damaged or Tampered Package
- If you receive a damaged or tampered package, please do not accept it.
- Contact us immediately with proof (photo/video) for assistance.
9. Contact Us
For any shipping-related queries, contact us at:
Email: swasthivasupport@gmail.com
WhatsApp: 8368461006
By placing an order on our website, you agree to this Shipping Policy.